1. Eligibility for Refunds
- Refunds are available for courses purchased within 7 days of the purchase date.
- To be eligible, you must not have completed more than 20% of the course content.
2. Non-Refundable Cases
- Refunds will not be granted if:
- The request is made after the 7-day window.
- More than 20% of the course has been accessed or completed.
- The course was purchased using promotional offers, coupons, or discounts.
3. Subscription Plans
- Refunds for subscription plans are only applicable for the first billing cycle and must be requested within 7 days of the initial purchase.
- No refunds are offered for subsequent billing cycles of active subscriptions.
4. Refund Process
- To request a refund, please contact our support team at [support@easelang.com] with your purchase details.
- Refund requests are typically processed within 5–7 business days after verification.
5. Digital Content Policy
- As the content provided is digital, refunds are issued only in compliance with the conditions outlined above.
6. Amendments
At Easelang, we strive to ensure customer satisfaction with our language learning platform. However, if you’re not completely satisfied with your purchase, we offer a fair and transparent refund policy:
Easelang reserves the right to modify the refund policy at any time. Changes will be updated on this page, and it’s your responsibility to review the policy periodically.